Detailed Information


  • Serves as a technical expert for customer inquiries related to the service and performance of the equipment.
  • Establish and maintain relationships with assigned customers.
  • On-site support including installation of new equipment, preventive maintenance, troubleshooting, repairs, upgrades, and calibration.
  • Remote (phone, email) support to customers.
  • Order and manage spare parts.
  • Keep up-to-date service reports, service logs, and internal service records in a timely manner.
  • Maintain daily communications with customers to ensure resolution and proper follow-up.
  • Maintain tools and test equipment and ensure they are properly calibrated.
  • Identify and pursue sales opportunities such as new contracts, contract renewals, and system sales.
  • Work with the Technical Writers to produce service manuals and other documentation.
  • Conduct technical training for customers either at Milara or at the customer site.


  • Bachelor’s degree in the Engineering field
  • Proficient level of computer skills including MS Word, PowerPoint, Excel, and Outlook.
  • Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.
  • Experience troubleshooting and responding to customer concerns.
  • Excellent analytical, interpersonal, and communication skills with the ability to communicate complex technical issues in an easy-to-understand manner.
  • Strong time management skills.


  • Competitive remuneration.
  • Excellent working environment and a possibility to be part of an energic and motivated team of professionals;
  • Professional development opportunities to grow in an international environment.
  • Team and company events.

If you are interested in our proposal, please send us your CV in English.

Only short-listed candidates will be contacted.

Applications will be processed in strict confidentiality in accordance with the sense of GDPR.